Terms of Service

1. Introduction

Welcome to olympialnm. These Terms of Service ("Terms") govern your use of our website olympialnm.top and our beauty and spa services provided by olympialnm B.V., a company registered in the Netherlands under number 68432579 with VAT number NL697214835B118.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Company Information

3. Services

olympialnm provides premium beauty and spa services including:

• Facial treatments and advanced skincare services
• Body treatments including massages and wraps
• Wellness and relaxation therapies
• Beauty consultations and personalised treatment plans
• Related beauty and wellness products

All services are provided by qualified professionals in accordance with industry standards and applicable regulations.

4. Booking and Appointments

4.1 Appointment Booking

• Appointments can be booked through our website, phone, or email
• All appointments are subject to availability
• We will confirm your appointment within 24 hours during business days
• You must provide accurate contact information for booking confirmation

4.2 Cancellation Policy

• Cancellations must be made at least 24 hours in advance
• Cancellations within 24 hours may incur a 50% charge
• No-shows will be charged the full treatment price
• Emergency cancellations will be considered on a case-by-case basis

4.3 Rescheduling

Appointments can be rescheduled up to 24 hours in advance subject to availability. We will make every effort to accommodate rescheduling requests.

5. Pricing and Payment

5.1 Pricing

• All prices are displayed in Euros (EUR) and include applicable VAT
• Prices are subject to change without notice
• The price quoted at the time of booking will be honoured
• Package deals and promotions are subject to specific terms and conditions

5.2 Payment

• Payment is due at the time of service unless otherwise arranged
• We accept cash, debit cards, and major credit cards
• For packages or multiple treatments, payment plans may be available
• All transactions are processed securely

5.3 Refunds

• Refunds are considered on a case-by-case basis
• If you are unsatisfied with a service, please notify us immediately
• Refunds for cancelled appointments are subject to our cancellation policy
• Gift vouchers are non-refundable but may be transferred

6. Health and Safety

6.1 Health Disclosure

• You must disclose any relevant medical conditions, allergies, or medications
• Pregnant clients must inform us before treatment
• We reserve the right to refuse treatment if we believe it may be unsafe
• Consultation may be required before certain treatments

6.2 Hygiene and Safety

• We maintain strict hygiene and safety standards
• All equipment is properly sanitised between treatments
• Clients with contagious conditions will be asked to reschedule
• We follow all applicable health and safety regulations

7. Client Responsibilities

• Arrive on time for your appointment
• Provide accurate health and contact information
• Follow pre and post-treatment care instructions
• Treat our staff and facilities with respect
• Maintain appropriate behaviour and language
• Respect other clients' privacy and comfort

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of olympialnm B.V. or our licensors and is protected by:

• Copyright laws
• Trademark rights
• Other intellectual property rights

You may not reproduce, distribute, or use our content without express written permission.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law:

• olympialnm B.V. shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service in question
• We are not responsible for allergic reactions if health conditions were not properly disclosed
• We are not liable for results that do not meet your expectations if treatments were performed according to professional standards

11. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government restrictions, pandemics, or other force majeure events.

12. Termination

We reserve the right to terminate or suspend your access to our services at any time for violation of these Terms, inappropriate behaviour, or any other reason we deem necessary to protect our business, staff, or other clients.

13. Website Use

13.1 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the website's operation
• Post or transmit harmful content
• Violate any applicable laws or regulations

13.2 Website Availability

While we strive to maintain website availability, we cannot guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability.

14. Governing Law and Jurisdiction

These Terms are governed by Dutch law. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the Dutch courts, specifically the courts of Groningen, Netherlands.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

17. Contact Information

If you have any questions about these Terms, please contact us:

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and olympialnm B.V. regarding the use of our website and services.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.